Explainable Anomaly Detection for Digital Crowdsourcing Platforms Using Optimized Isolation Forest and Local Outlier Factor
- Mohd. Norhisham Razali — Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Sarawak, Malaysia , Malaysia
- Norizuandi Ibrahim — Faculty of Computer Science and Mathematics, Universiti Teknologi MARA, Cawangan Sarawak, Malaysia, Malaysia
- Sokkhey PHAUK — Department of Applied Mathematics and Statistics, Institute of Technology of Cambodia (ITC), Russian Confederation Boulevard, Phnom Penh, Cambodia, Cambodia
- Rozita Hanapi — Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Sarawak, Malaysia , Malaysia
- Norlelawati Ismawi — Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Sarawak, Malaysia , Malaysia
- Publication History
- Published online: August 31, 2026
- DOI
- https://doi.org/10.35877/454RI.asci4873
- Copyright
- Copyright (c) 2026 MOHD NORHISHAM RAZALI, Norizuandi Ibrahim, Sokkhey PHAUK, Rozita Hanapi , Norlelawati Ismawi (Author)
- User License
- https://creativecommons.org/licenses/by-nc-sa/4.0
Abstract
Digital crowdsourcing platforms depend on freelancer profiles to support trust, reputation, and hiring decisions. However, anomalous profiles with unusual attribute combinations may reduce platform reliability. Existing anomaly detection studies mainly emphasize detection accuracy while overlooking robustness, interpretability, and governance relevance. This study proposes an explainable anomaly detection framework for identifying anomalous freelancer profiles using Isolation Forest (IF) and Local Outlier Factor (LOF). Hyperparameter optimization techniques, including Grid Search, Randomized Search, Genetic Algorithms, and Bayesian Optimization, are applied to improve model robustness. Beyond detection performance, the framework evaluates anomaly consistency, clustering separability, and cross-model agreement. To improve transparency, SHAP-based explainability is integrated to interpret anomaly scores and identify feature-level contributions. This enables platform administrators to understand why freelancer profiles are classified as anomalous and supports human-in-the-loop decision-making. Experimental results show that optimized models consistently detect economically and reputationally implausible profiles while reducing unstable detections. The findings demonstrate that integrating optimization and explainable AI enhances trustworthy anomaly detection and supports governance in digital crowdsourcing platforms.
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